Raising the Bar on Operational Excellence
Guided by Leslie Zamora, Operations Manager
Leveraging seven years of hands-on experience in janitorial and facility maintenance, Leslie Zamora orchestrates the people, processes, and quality checks that keep United Facilities Group running at peak performance. Her focus on proactive training, robust scheduling, and transparent client communication safeguards safety, appearance, and efficiency across Healthcare, Technology, Education, Manufacturing, Corporate Offices, and beyond.
Leslie Zamora
Operations Manager
Transforming high expectations into everyday standards.
About Leslie
Leslie has led crews across multiple commercial sites, refining expertise in team leadership, quality control, scheduling, and client relations—all anchored in a commitment to spotless results and safe workplaces.
What She Does at United Facilities
Leslie directs daily cleaning and maintenance operations, designing efficient workflows, delivering hands-on training, and serving as the communication bridge between clients, crews, and internal departments. Her goal is to ensure every location meets UFG’s rigorous standards for quality, safety, and consistency.
Signature Achievements
- Built a reliable janitorial team for a new client who had struggled with prior service providers
- Introduced a rotating quality-audit schedule that improved inspection scores and reduced call-backs
- Developed a cross-training program that increased shift-coverage flexibility without added labor cost
Expertise At-a-Glance
- Team Leadership and Coaching
- Quality Control Systems
- Complex Scheduling and Logistics
- Client Relationship Management
- Health, Safety, and Compliance Standards
Outside the Office
Leslie loves traveling, hiking new trails, and discovering local shops—always on the lookout for fresh perspectives and experiences.
Our Valued Partners
Trusted Facility-Management Solutions—Driven by Leslie Zamora’s Operational Precision
United Facilities Group proudly serves leading organizations across every sector. Leslie’s dedication to meticulous planning and quality execution ensures we deliver dependable, tailored solutions that protect assets, control costs, and keep our partners operating flawlessly.
