Every single day
Letty Miranda, President
Transcript of the film Every single day, Letty Miranda
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Services
Four services, one crew, one report
Janitorial, building maintenance, facilities management and landscaping for workplaces in Northern California.
Start with one and add the rest when you want; the same account manager covers all of them.
Core services
What we run for you
Janitorial services
Day porters and night crews for restrooms, floors, high-touch disinfection and green cleaning products.
Building maintenance management
HVAC, electrical, plumbing, lighting and general repairs on a preventive schedule you see in the portal.
Facilities management
Building systems, vendor coordination, compliance and space planning, all run by one account manager.
Landscaping services
Lawn, trees and shrubs, irrigation, seasonal colour and debris removal. Added in 2022 at clients' request.
People on site
When you need staff, not a contract
Facilities staffing
Technicians I to III, facilities managers and directors in your building, full-time, part-time or by project.
Temporary staffing
Cover on short notice for shipping and receiving, reception, handyman, plumbing and electrical work on site.
Hospital surge support
EVS surge pods, terminal and isolation cleaning, floor programs and ICRA support for cold and flu season.
How it works
From site walk to first shift
Site walk
An account manager walks the building with you, takes measurements, looks at the current schedule and asks what went wrong with the last vendor.
Written scope
After the site walk you get a written scope by area and frequency, a schedule, a price, and the name of the account manager who will run it.
Start-up
The coach meets the crew on site for the first shifts. Supplies, keys, alarm codes and the work-order portal are set up before night one.
The weekly audit
Every week the account manager walks the site with a checklist and sends you the result. Misses go to the coach and are confirmed fixed.
Every single day
Letty Miranda, President, on what a day at UFG is for. 24 seconds.
What you can hold us to
- Weekly
Site audits by your own account manager
- Quarterly
Reviews of inspection scores and tickets
- 1 day
To answer a quote request from any region
- 28
Years doing this in Northern California
Questions people ask
Can we start with one service and add others later?
Yes. Add building maintenance or landscaping to a janitorial contract whenever you want. The same account manager covers all of them, so there is one report and one phone number.
Do you work nights and weekends?
Yes. Night crews are the norm for offices and schools; hospitals and manufacturers run day and night shifts. Weekend projects such as floor refinishing are scheduled so they do not disrupt Monday.
Who supervises the crew?
A coach, which is UFG's word for a working supervisor. Coaches are promoted from the crew, train new hires on site and take the account manager's audit findings straight to the shift.
What does the work-order portal show?
Work in progress, scheduled tasks, completed tasks with dates, your open requests, and quotes for extra work. Clients use it instead of email chains.
Are your cleaning products green?
Green cleaning is an option on every janitorial contract: non-toxic, biodegradable products and HEPA vacuuming. Some clients require it for certifications; others choose it for occupants.