We save lives
Elizabeth Zamora, Site Manager, Sutter Sacramento
Transcript of the film We save lives, Elizabeth Zamora
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Hospital and clinic facility services run to infection-control rules
Environmental services crews for patient areas, public areas and ambulatory sites, with documented terminal, isolation and discharge cleans, floor programs that respect the manufacturer's care sheet, and surge pods for flu season. Elizabeth Zamora, who started on a night crew, runs our flagship hospital site at Sutter Sacramento.
We save lives
Elizabeth Zamora, site manager at Sutter Sacramento, on what cleaning a hospital is for. 24 seconds.
Want this for your building?
Three fields and we call you.
What is included
Scope for healthcare sites
Patient-area EVS
Daily and terminal cleans by room type, discharge and transfer turnovers, documented dwell times and sign-offs.
Infection protocols
Sporicidal products per label for C. diff, more restroom and high-touch frequency for norovirus, segregated cloths.
Public areas and ambulatory
High-touch rounds twice daily or more, public restrooms serviced four times daily, equipment wipe-down loops.
Floor care
Top-scrub and recoat for VCT, no-polish care for LVT and urethane, terrazzo honing, OR floors, carpet rotations.
Critical-system maintenance
HVAC filter management, portable HEPA plans, lighting and plumbing rounds, medical gas and life-safety vendors.
Surge staffing
24 to 48 hour on-site surge pods for census spikes, ED turnover teams, weekend discharge blitzes, sick-call cover.
Elizabeth Zamora, who started on a night crew, runs our flagship hospital site at Sutter Sacramento.
Frequencies in a typical hospital scope
| Area | Frequency | Checked by |
|---|---|---|
| Patient rooms | Daily clean; terminal on discharge or transfer | Room sign-off sheet; supervisor audit |
| Isolation rooms | Daily and terminal per protocol | Supervisor sign-off; IP review on request |
| Public restrooms | 4× daily service and supply check | Fluorescent marker or ATP spot checks |
| High-touch surfaces | 2× daily, more in surge | Marker spot checks |
| OR floors | Between cases; end-of-day terminal | Documented solution change-outs |
UFG hospital scopes and the Cold and Flu Surge Hospital Janitorial Services programme.
Healthcare clients
Sutter Health is among the healthcare organisations on our client list.
Quality
How quality is proven on a hospital account
Weekly audits
Your account manager walks units with a checklist; results go to you and to the coach on shift.
ATP and marker audits
Monthly fluorescent-marker or ATP snapshots on high-touch surfaces, with a dashboard you can see.
Quarterly reviews
Audit scores, ticket history and infection-control feedback are reviewed with you each quarter.
Questions people ask
Are your crews trained in hospital EVS?
Yes. Crews on healthcare accounts are trained on terminal, isolation and discharge cleaning, dwell times, PPE and bloodborne pathogen handling, with records kept by our safety training manager.
Can you start during a flu surge?
Yes. The surge programme mobilises a pod in 24 to 48 hours with a pre-approved scope, PPE and chemical list, and same-day supervisor reporting.
Do you work in operating rooms?
Yes: between-case turnover assistance and end-of-day terminal cleans, aligned with the perioperative SOPs of the site.
Will you follow our infection-prevention team's products?
Yes. Products and dwell times are set with your IP team; electrostatic application and fogging only where a product label and the facility allow it.
Do you handle regulated medical waste?
We handle in-room collection and transport to the facility's holding area under its procedures; disposal stays with your licensed hauler.