A different puzzle every day
Jose Gonzalez, Account Manager
Transcript of the film A different puzzle every day, Jose Gonzalez
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Building maintenance on a schedule, not after the outage
Preventive checks on HVAC, electrical, plumbing and lighting, general repairs, and an emergency line for the rest. Every task sits in the work-order portal so you can see what was done and when.
What building maintenance from UFG looks like
We start with a walk-through of the building's systems and write a preventive maintenance calendar: filter changes, belt and coil checks, panel inspections, fixture and valve checks, lighting rounds. Technicians work the calendar; the account manager reports on it weekly.
Repairs outside the calendar go through the portal, with a quote when needed, and emergency calls go to a person, not a queue. Trades we do not carry in-house, such as licensed panel work or refrigerant service, go to subcontractors we have used for years. You see them on the same portal.
Want this for your building?
Three fields and we call you.
What is included
Systems we maintain
Filters, coils and belts, thermostats, seasonal start-up and shutdown; vendors handle refrigerant work.
Lamp and ballast replacement, outlet and switch repairs, panel inspections, licensed work coordinated.
Fixture repairs, valve and flapper replacements, drain clearing, leak response, water heater checks.
Interior and exterior lighting kept lit and safe, with LED retrofit planning where it pays back.
Drywall patching, painting, ceiling tiles, doors and hardware, furniture moves and reconfigurations.
A written schedule by system and month, worked by our technicians and visible in the work-order portal.
A typical preventive calendar
| System | Monthly | Quarterly | Annually |
|---|---|---|---|
| HVAC | Filters, thermostat check | Coils, belts, condensate lines | Seasonal start-up, vendor service |
| Electrical | Lighting rounds, emergency lights | Panel visual inspection | Licensed inspection where required |
| Plumbing | Restroom fixtures, leak walk | Drains, backflow checks | Water heater service |
| Building envelope | Doors, closers, hardware | Roof drains, gutters | Roof inspection before rainy season |
Calendars in use on UFG accounts; yours is written for your building and equipment.
Why preventive beats reactive
- Weekly
Account manager report on calendar progress
- Same day
Response target for emergency calls from clients
- 1
Portal for scheduled work, requests and quotes
- 28
Years maintaining Northern California buildings
Questions people ask
Do you handle emergency repairs?
Yes. Clients have a direct line for emergencies and we send the nearest technician. Non-emergency requests go through the portal with a response the same business day.
Are your technicians licensed?
Our technicians handle general maintenance and minor repairs. Work that requires a licensed trade, such as panel work or refrigerant handling, is done by licensed subcontractors we have long-standing relationships with, and you see them on the same portal.
Can you take over an existing maintenance log?
Yes. We import your equipment list and history into the portal and build the calendar from it.
How is building maintenance priced?
A monthly fee for the preventive calendar based on the equipment list and square footage, plus quoted repairs. Hourly options exist for small buildings.
Do you work on roofs?
We inspect roofs, clear drains and report; roofing repairs go to a roofing contractor.