Keeping Clients Delighted, One Detail at a Time
Guided by Jose Gonzalez, Account Manager
Jose Gonzalez brings a proven track record of customer-service excellence to United Facilities Group. After years of supporting clients across multiple industries, he now channels that same dedication into making sure every facility-management request is resolved quickly, professionally, and to the highest standard across Healthcare, Technology, Education, Manufacturing, Corporate Offices, and beyond.
Jose Gonzalez
Account Manager
Championing relationships that turn first-time customers into lifelong partners.
About Jose
From retail floors to service hotlines, Jose has spent his career at the front line of customer interaction. His adaptability and calm, solutions-first mindset have earned consistent praise for turning challenges into opportunities for deeper client trust.
What He Does at United Facilities
Jose is the day-to-day point of contact for key accounts, coordinating with operations teams to ensure every task is completed on schedule and to spec. By monitoring service tickets, anticipating needs, and providing clear updates, he safeguards a seamless experience that keeps clients focused on their core business—not facility issues.
Signature Achievements
- Reduced average response time for client requests by streamlining internal ticket routing
- Earned commendations from multiple accounts for proactive communication and issue resolution
- Helped develop a feedback loop that turns customer insights into continuous service improvements
Expertise At-a-Glance
- Client Relationship Management
- Service Coordination & Scheduling
- Problem-Solving & Conflict Resolution
- Quality-Assurance Follow-Up
- Cross-Functional Team Collaboration
Outside the Office
A lifelong sports enthusiast, Jose plays pickup basketball and rarely misses games from the Warriors, SF Giants, Sharks, or Earthquakes.
Our Valued Partners
Trusted Facility-Management Solutions—Strengthened by Jose Gonzalez’s Client-First Approach
United Facilities Group proudly serves leading organizations across every sector. Jose’s commitment to attentive service and rapid follow-through ensures we deliver tailored solutions that protect assets, control costs, and keep our partners operating at peak performance.
