Comments and Cookie Policy on UFG Works

Who we are

Our website address is: https://ufgworks.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Text Messaging (SMS) – More Details

If you opt in, we will send you SMS messages about quotes, scheduling/service updates, and (if you consent) promotions. We process your mobile number, opt-in/opt-out status, message content, and delivery metadata to operate the program and comply with carrier and legal requirements. Message frequency varies and message/data rates may apply. You can opt out at any time by texting STOP or by contacting us at support@ufgworks.com. We keep consent records (form URL, checkbox text, IP address, timestamp) to document compliance. We may use service providers (e.g., our phone system or messaging provider) to deliver messages on our behalf; they are bound by contracts to process your data only per our instructions. We do not sell your SMS data.

Opt-In

If you opt in, we may send you SMS messages about quotes, scheduling and service updates, appointment reminders, surveys, emergency notices, and—if you consent—promotions related to our services. Message frequency varies and message/data rates may apply. You may opt out at any time by replying STOP or by contacting info@ufgworks.com.

Data We Process for SMS

Mobile number, consent/opt-in status, time/date, source URL and consent text, IP and user agent at signup;
Message content, timestamps, delivery and engagement metadata (e.g., delivery status, opt-out logs);
Support interactions tied to SMS (e.g., HELP requests).

How We Use This Data

To operate the messaging program, deliver requested updates, and (if you consent) send promotions;
To document compliance with carrier rules and applicable laws (e.g., TCPA) and manage opt-out requests;
To diagnose delivery issues and prevent abuse/fraud.

Sharing

We use service providers (e.g., messaging and telephony platforms) to transmit messages on our behalf. They may process SMS data solely under our instructions and contractual safeguards. We do not sell your SMS enrollment data.

Retention

We retain SMS enrollment and opt-out records as long as reasonably necessary to operate the program and demonstrate compliance, then delete or de-identify them pursuant to our retention schedule.

Your Choices

Reply STOP to opt out or contact info@ufgworks.com. Reply HELP for assistance. You can also exercise applicable privacy rights described elsewhere in this Privacy Policy.

Contact

United Facilities Group – Santa Clara Office
2415 De La Cruz Blvd, Santa Clara, CA 95050 • info@ufgworks.com • (408) 588‑1537

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.